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Survey Finds Independent Practices Face Multiple Challenges

The healthcare landscape is dynamic, and the demands placed on independent practices will continue to evolve. By focusing on financial efficiency and robust referral networks, practices can better prepare for future challenges. The key is to be proactive—anticipating changes and adapting accordingly. Practices that take a forward-thinking approach will be better positioned to maintain their independence, provide exceptional patient care, and achieve sustainable growth.


Physician practices find maintaining independence in today's healthcare environment more challenging than ever. TRIARQ Health recently conducted a survey among practice executives to better understand the primary obstacles they face in remaining independent. The findings reveal the critical areas where independent practices must focus to thrive in an evolving landscape.

Key Challenges Identified: Maximizing Revenue and Building Referral Networks

The survey highlighted two main challenges for independent practices: maximizing revenue and building a solid referral network. These issues are interlinked, and addressing them requires a strategic approach combining effective business processes and advanced technology.Practice Manager - Email 2

Maximizing Revenue: The Top Priority for Independent Practices

It's no surprise that maximizing revenue topped the list of concerns. For independent practices, maintaining financial stability is a constant balancing act. Beyond providing excellent patient care, practice owners must navigate complex business demands, including staying current with reimbursement changes, complying with regulatory requirements, and managing operational costs.

Without the resources to build large administrative teams, many independent practices are stretched thin, juggling these business requirements alongside their primary responsibility—patient care. This dual role can be overwhelming, but addressing these challenges head-on is crucial to maintaining financial health and, ultimately, practice independence.

To overcome these obstacles, practices must optimize every aspect of their operations for financial efficiency. This means reacting to the changing landscape and proactively anticipating future demands. By refining business processes and leveraging technology, practices can create a more resilient financial foundation supporting high-quality patient care and sustainable growth.

Building a Strong Referral Network: A Strategic Imperative

Equally important, the survey results emphasized the need to strengthen referral networks. In today's healthcare ecosystem, referral patterns are changing. The traditional model of relying on personal relationships for referrals is no longer sufficient. Instead, practices must build a robust network that includes a diverse range of primary care providers and specialists to ensure a steady flow of patients.

A strong referral network goes beyond generating new patients; it serves as a strategic tool for maintaining practice independence. With healthcare increasingly shifting towards value-based care, the quality of patient outcomes, satisfaction rates, and cost efficiency are key metrics influencing referral decisions. Specialists who proactively manage their referral networks and align their practices with these metrics are better positioned to remain independent and competitive.

Easier Said Than Done: Optimizing Operations for Financial Efficiency

Optimizing operations to ensure financial efficiency is crucial for independent practices, but achieving this is easier said than done. It requires a strategic and multifaceted approach that can often feel overwhelming amid the daily demands of running a practice. Here are some key strategies that, while challenging to implement, are essential for success:

Leveraging Technology

Embracing technology solutions like advanced analytics, electronic health records (EHR) systems, and patient management software can be daunting, especially for practices that are already stretched thin. However, these tools are vital for streamlining administrative tasks, reducing overhead costs, and providing actionable insights into practice performance. While adopting new technology can be a significant upfront investment of time and resources, it ultimately helps practices stay ahead of changes in reimbursement and regulatory requirements, enabling better financial decision-making.

Refining Business Processes

Regularly reviewing and refining business processes is not a one-time task but an ongoing effort that requires dedication and a willingness to change. It’s about more than just identifying inefficiencies—it’s about committing to continuous improvement. This might involve updating outdated billing practices, revamping patient scheduling systems, or enhancing communication with referring providers. These changes can be difficult and time-consuming to implement, but they are crucial for reducing costs, increasing revenue, and ensuring a more efficient and effective practice.


Building Strong Relationships

Developing and maintaining strong relationships with referring providers, payers, and patients is fundamental, yet it's often overlooked due to the pressures of day-to-day operations. Building these relationships involves more than occasional outreach; it requires ongoing, consistent communication, demonstrating reliability, and delivering high-quality, cost-effective care. Cultivating these relationships based on trust, performance, and transparency is challenging but necessary to maintain a steady flow of referrals and enhance a practice's market position.

Preparing for Future Demands

The healthcare landscape is dynamic, and the demands placed on independent practices will continue to evolve. By focusing on financial efficiency and robust referral networks, practices can better prepare for future challenges. The key is to be proactive—anticipating changes and adapting accordingly. Practices that take a forward-thinking approach will be better positioned to maintain their independence, provide exceptional patient care, and achieve sustainable growth.

The results found in this survey underscore the importance of financial efficiency and strong referral networks for maintaining practice independence. By optimizing operations, leveraging technology, and building strategic partnerships, independent practices can overcome current challenges and position themselves for long-term success.

At TRIARQ Health, we support independent practices in their journey to remain autonomous. If you want to learn more about the survey results or explore strategies to strengthen your practice, contact our team of experts today.

Stay proactive, stay independent